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OpusWorks

Problem Solving Essentials
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In any business, problems arise daily. A strong management strategy to address them is essential.

Front-line managers and supervisors are faced with problems that must be solved every day. The effectiveness of each manager in successfully solving problems is highly variable. Learning and applying a basic problem-solving framework and applying basic Lean principles, every supervisor and manager can greatly improve their problem solving effectiveness.

Learn a simple but powerful problem-solving framework during this 4 week all virtual course. The OpusWorks® Go 4 It four step problem-solving framework incorporates time proven Lean tools like A-3, Plan-Do-Check-Act (PDCA), Eight Wastes, Error Proofing and many others into an Identify It, Dig Into It, Fix It and Track It framework. OpusWorks’® time-proven and highly interactive e-Learning modules teach the fundamentals followed by weekly virtual classroom sessions to engage with our world class instructors, and collaborate with fellow students with hands-on exercises to reinforce and practice their newly learned problem-solving skills.

Designed specifically for:

  • Supervisors that need to quickly and effectively solve day-to-day problems.
  • Managers that oversee supervisors that need to quickly form a small team to solve problems.
  • PI Professionals that need a simple but effective problem-solving framework to correct problems fast.
Problem Solving Essentials VIRTUAL CLASSROOM DESCRIPTION

This class requires between 1 and 2 hours per week of independent, self-paced e-Learning each week for 4 weeks, with live 90-minute virtual sessions each week to reinforce and practice what was learned in the e-Learning.

PROBLEM SOLVING ESSENTIALs
This course Includes:
  • 11 e-Learning Modules
  • Class participant workbooks, instructor workbooks, and student guides.
Modules Included in the Foundational Skills Course
  • Introduction To Problem Solving
  • SIPOC
  • A3 Problem Solving
  • Mapping the Process
  • PDCA
  • Cause and Effect Diagrams
  • Introduction To Lean Principles
  • Pareto Analysis
  • Intro to Lean for Office and Services
  • Error Proofing *
  • Eight Wastes *
* Healthcare version available
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OpusWorks®: Key Criteria for Successful e-Learning

 

OpusWorks®

OTHERS

Instructional Design

Instructional Design

  • Self-Paced
  • Interactive
  • Multimedia

  • Self-Running
  • Streamed
  • Reading

Learner Experience

Learner Experience

  • Active
  • Hands-On

  • Passive
  • Watching

Learner Reinforcement

Learner Reinforcement

  • Knowledge Checks
  • Exercises
  • Simulations
  • Capstones

  • One-Way Content Transmission

Blended Learning

Blended Learning

  • Designed for Blended Learning

  • Adapted and Repurposed to Blend

Access

Access

  • Mobile Enabled
  • Built in Search
  • Guides Provided for all

  • Desktop Only